The quality of the culture depends on the quality of relationships, which depend on the quality of conversations. Everything happens through conversation.
In this hands-on session, participants will “deconstruct” conversations to uncover what happens in conversations that turns us on, turns us off, and causes us to discover our potential or get stuck in the past. We will use “real-plays” to help leaders discover new ways to converse with power, influence and positive impact.
As we talk with others, we are not only talking about information/content, we are also negotiating for power and influence. Encoded in every conversation is a language of leadership – both positional and personal – that establishes a contract from which we operate with others. Learn how to see the code, change the code and create powerful partnerships in the process.
The least developed muscle in the world of business is the ability to be candid – to have a difficult conversation with someone we care about. When we are upset with someone, it’s so much easier to talk through others – that is called triangulation. This highly engaging session will focus on marrying candor and caring and provide templates for having conversations that transform relationships and outcomes.
Listening is virtually the most important skill a leader can develop.
Listening is more than hearing. Listening is a navigational tool leaders use to assess the landscape, create maps for what is going on inside, understand interpersonal dynamics, and clarify strategies for success. We can listen with our heart or our head or both. We “read into” what we hear and make interpretations. Listening is rarely from a neutral point of view. In this highly engaging session you will learn about listening from a new and powerful perspective – one that provides a new perspective on how to influence with power and integrity.