"To get to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depends on the quality of conversations. Everything happens through conversations." - Judith E. Glaser

Conversational Consulting

Change is about shifting strategy - and culture is what drives strategy. Yet traditional consulting engagements focusing on changing culture often failed to hit the mark.


Conversational Coaching

Results are achieved not through command, authority and control, but by facilitating the highest and best contributions of people throughout the organization.


Conversational Makeovers

A pioneering, innovative technology to diagnose and address corporate culture that is not achieving its potential. Eliminate silos and competition—encourage collaboration.


C-IQ Certification

Enable leaders and teams to elevate the quality of conversations and create positive change within their organization – bringing it to the next level of greatness.

Our Global Reach

Key Publications in Conversational Intelligence

Good Intention - Bad Impact: Raise Your C-IQ to Communicate Effectively

Over my years working with leaders and teams, I’ve come to realize that people often have good intentions and think they are fostering great conversations when they are not. For example, a leader who realizes her team is not getting her message about the vision and mission of the company may “tell more,” hoping that more information will make a difference. If telling more doesn’t create the results she wants, the leader may “sell” her ideas to get people on board; when this doesn’t work, she is inclined to “yell“ to get results. Yet employees don’t want more “vision,” they want deeper engagement with leaders who can help them execute the vision. When those dynamics don’t emerge, employees often go into protective behaviors, pulling back from engagement rather than stepping into it.


Conversational Intelligence

Judith E. Glaser's award winning book is now available globally in several different languages.

What’s new

Spanning across countless borders, continents, languages and cultures.

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Conversational Intelligence Videos

CBS This Morning

What makes a conversation successful?

Fran Tarkenton & CIQ (4)

Level III Conversations

Conversational Intelligence Defined

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